Q: How do I make crispy hashbrowns?
A: Cook them on medium-high heat. Use more oil and butter than you think. Spread the hash browns out as much as possible so there's more surface area to get crispy.
PRO TIP: Keep to a single layer when cooking hashbrowns. If you have a thick layer, the moisture from the potatoes will end up steaming the top layer, making them soft instead of crispy. Also, avoid moving them around too frequently. Let them cook until crispy on one side and then flip.
Q: Tips for keeping food from sticking?
A: Use plenty of oil. Also, check your griddle top for any cracks in the seasoning. Cracks or uneven spots in the seasoning can cause food to stick.
PRO TIP: A common myth we hear is that when you season your griddle it becomes non-stick.
This is partially true. While that layer of seasoning does help keep your food from sticking you will still need to add some oil to the griddle because that oil can still burn off or get absorbed by the food.
Q: What heat setting do you use for pancakes, French toast, and eggs?
A: Medium-low for all three. It's hot enough to cook the batter/egg through without scorching the bottom. Here's a good video of one of our chefs demonstrating how to cook eggs three different ways.
PRO TIP: If French Toast or Pancakes are cooked on high, you run the risk of only cooking the outside while the middle remains runny.
Q: What cover best fits my griddle?
A: We created a handy "Find My Cover" tool that can pair you up with the right soft cover for your griddle
Q: How to replace/repair an ignitor?
A: Sometimes the needle is too close or too far away from the burner to ignite. If this is the case, you will need to remove the griddle top to adjust the need to be ¼ inch from the burner. Here's a good explanation video.
If your electric ignitor becomes damaged, you will need to get it replaced. Here is a step-by-step video that walks you through it. If you need help troubleshooting your igniter you can email support at support@blackstoneproducts.com
That's it for this week's "Ask Blackstone Anything" - we'll be back every Monday to share more tips and tricks from questions submitted by you.
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